Course Excerpt
The GAP© Analysis Tip #25: Presentation – Multi-Profile Audience
From Gerald Clerx, author of the GAP Analysis© selling series and service excellence series
In this series, you will learn key strategies and tactics to deliver powerful sales presentations that separate you from the competition and inspire action, including a strategic approach to tailoring your presentation to the profiles of your audience; a three-part presentation formula that builds momentum and delivers results; and techniques to enhance message impact.
Upcoming Webinar
Bridging the Gap© – Professional Assessment Skills
June 4
Learn how to identify your client’s DISC-based profile and comprehensively assess their real estate needs.
Studio Recording
Measuring Service Excellence with NPS
Turn up the volume on service by using NPS to build a client feedback program. This brief overview covers the basics of deploying and calculating the results of an NPS survey.
Culture Story
CU Goes to British Open (sort of)
Book of the Month
The Secret of Teams: What Great Teams Know and Do
By Mark Miller
What separates the teams that really deliver from the ones that simply spin their wheels? What is the secret of high-performance teams?
Word of the Week
certificate of title
A statement of opinion prepared by a title company, licensed abstracter or an attorney on the status of a title to a parcel of real property, based on an examination of specified public records.
Resources
Bookshelf
Browse recommended books on topics ranging from negotiations to sustainability.
getAbstract
Download five-page summaries of thousands of the latest business books.
Real Estate Glossary
Learn the terminology of our business—from “absorption” to “zoning variance.”
Development Paths
Distinguish yourself with these structured sets of courses in your subject area.
